Delivery

Our Delivery Promise

At Holiday Glow, we understand that the magic of Christmas begins the moment your decorations arrive. That’s why we’ve crafted a delivery experience that’s as special as our hand-selected ornaments and premium artificial trees. From our winter wonderland headquarters in Colorado Springs to homes around the globe, we’re committed to ensuring your holiday treasures arrive safely and promptly.

🎄 Quick Tip: All orders are processed within 1-2 business days from our Colorado facility, ensuring your holiday magic starts brewing right away!

Shipping Options Designed for You

🚚 Standard Shipping – $12.95

Perfect for when you need your holiday sparkle a little sooner! Our premium shipping option uses trusted carriers DHL or FedEx to deliver your Christmas treasures within 10-15 days after dispatch. This service includes full tracking and insurance, giving you peace of mind as you await your magical delivery.

🎁 Free Shipping

Spread the holiday cheer without worrying about shipping costs! For orders over $50, we offer complimentary shipping via EMS. Your carefully packaged holiday magic will arrive within 15-25 days after dispatch. Perfect for planning ahead and making your holiday budget go further!

Global Reach with Personal Touch

While we ship worldwide (excluding some remote areas and parts of Asia), we maintain the warm, personal service of a family business. Each package is prepared with the same care and attention we’d give our own holiday decorations, ensuring that every bauble, light, and tree topper arrives ready to create unforgettable memories.

Please Note: Delivery times may vary during peak holiday season (November-December). We recommend ordering early to ensure your decorations arrive in plenty of time for your festive preparations!

Easy Returns & Exchanges

We want your holiday experience to be completely joyful. If any item doesn’t meet your expectations, you have 15 days from receipt to initiate a return. While we’re confident our curated collection of shatterproof ornaments and premium trees will delight you, we’re here to make things right if needed.

Payment Methods

To make your holiday shopping as convenient as possible, we accept all major payment methods:

Visa
MasterCard
JCB
PayPal

Your payment security is our priority – all transactions are encrypted and secure.

Need Help with Your Delivery?

Our dedicated customer service elves are always here to assist! Contact us at:

📧 Email: [email protected]

🏠 Address: 1813 Clover Drive, Colorado Springs, US 80903

We’re committed to making your Holiday Glow experience as magical as the decorations we deliver!

From our family to yours – may your holidays glow with magic and wonder! ✨